Medical Fees and Insurance
Your comfort is our priority at Aelius Surgical Centre. As part of that, our team will help ensure a seamless experience for you with healthcare insurance claims.
We understand the worry about bills and payment, and strive to keep consultations and fees affordable for our patients. Fortunately, private healthcare can be affordable with the right Integrated Shield Plans and Corporate Insurance Plans. We also accept patients with or without insurance.
Corporate & Personal Insurance Plans
For Singaporeans, Singapore Permanent Residents and Foreigners. Please speak to our friendly clinic staff about using your insurance plans.
Frequently Asked Questions
Can I use MediSave to cover the cost of my procedure?
MediSave can be used at all public and private healthcare institutions as long as you are a Singaporean Citizen or a Permanent Resident in Singapore with an existing MediSave account.
The MediSave Withdrawal Limits are generally enough to cover the medical costs incurred if you stay in a B2 or C ward in a public hospital. However, if you opt to switch to a ward type (B1 and above) or to a private hospital, you may be required to fork out additional cash to settle the bill.
MediSave can also be used to pay for specific investigations such as gastroscopy or colonoscopy if you are experiencing discomfort or suspect that you may have a condition that needs to be diagnosed.
The amount claimable from MediSave is $650 for gastroscopy and $950 to $1,550 for colonoscopy. Do note that this figure depends on whether any polyps have been removed during the procedure.
For more information and better advice on your medical and financial claims, please speak with our staff to find out more.
The MediSave Withdrawal Limits are generally enough to cover the medical costs incurred if you stay in a B2 or C ward in a public hospital. However, if you opt to switch to a ward type (B1 and above) or to a private hospital, you may be required to fork out additional cash to settle the bill.
MediSave can also be used to pay for specific investigations such as gastroscopy or colonoscopy if you are experiencing discomfort or suspect that you may have a condition that needs to be diagnosed.
The amount claimable from MediSave is $650 for gastroscopy and $950 to $1,550 for colonoscopy. Do note that this figure depends on whether any polyps have been removed during the procedure.
For more information and better advice on your medical and financial claims, please speak with our staff to find out more.
How can I ensure cashless payment for my procedure?
Our clinic can assist you with your financial queries about your investigations or procedures. To ensure that you have a seamless and cashless payment, please check with your insurer and inform our staff prior to your procedure of the various personal and company medical insurance plans that you hold.
Should your condition entitle you to an insurance claim, our staff will assist you with applying for a Letter of Guarantee (LOG) from the relevant insurance partners, who will make the payment on your behalf once it has been approved.
Please approach our staff at the clinic during your visit if you have other financial concerns. You may also speak with our team at +65 6956 6588 or +65 8877 3318 for further assistance.
Should your condition entitle you to an insurance claim, our staff will assist you with applying for a Letter of Guarantee (LOG) from the relevant insurance partners, who will make the payment on your behalf once it has been approved.
Please approach our staff at the clinic during your visit if you have other financial concerns. You may also speak with our team at +65 6956 6588 or +65 8877 3318 for further assistance.
What are the insurance options available for me if I seek treatment at Aelius Surgical Centre?
We work with most major insurance partners such as AXA, AIA, Aviva, Great Eastern, NTUC Income, Tokio Marine, and Prudential. If you have any queries regarding our personal and company insurance benefits, speak to our staff for more information. We can also assist you in applying for a Letter of Guarantee (LOG) from the relevant insurance partners to help ensure a smooth and worry-free medical journey with us.
Will Aelius Surgical Centre be able to assist me with my medical claims?
Our team endeavours to provide you with the financial counselling you require before your procedure. We can address queries regarding the financing options and assistance available for your treatment, whether you’re using personal/company health insurance, MediSave, an Integrated Shield Plan, or a MediShield plan. We advise that you bring the relevant documents during your visit to the clinic for a comprehensive breakdown and explanation of your claims.
Should you have any questions regarding your condition and the financial options available, our team will be glad to assist you.
Should you have any questions regarding your condition and the financial options available, our team will be glad to assist you.
I have a Shield Plan and my employer also has a medical insurance plan, who do I claim from first?
In general, you can submit your claims to multiple insurers, but the total payout from the combination of policies is limited to your actual medical expenses. Due to claims-based pricing from some IP insurers, you should claim from other insurances first (e.g. employers’ group medical insurance, personal hospital income insurance, etc).
This may vary significantly from individual to individual, so please discuss your personal circumstances with your insurer or financial adviser.
This may vary significantly from individual to individual, so please discuss your personal circumstances with your insurer or financial adviser.
Will my insurance still be able to cover my healthcare expenses at a different hospital?
Medical insurance coverage will differ depending on the patient’s medical insurance and their company’s medical insurance (if any).
Disclaimer
The above is meant for informational purposes only. For enquiries about specific insurance plans or medical claims, please contact the respective insurers or your financial adviser.
For enquiries on medical care or to book an appointment, please contact us here.